Cookie Policy

1. Introduction

This Cookie Policy explains how our website uses cookies and similar technologies when users browse and interact with our website.
The purpose of this policy is to provide clear information and ensure transparent and secure use of these technologies for customers within the United States.

We are committed to handling browsing data responsibly and in accordance with applicable data protection and privacy practices in the United States.

2. What Cookies Are

Cookies are small text files stored on a user’s device when visiting a website. They help to:

• Ensure proper website functionality and smooth navigation

• Analyze website usage to improve performance and content relevance

• Remember user preferences and settings

• Support website analytics and related services

Cookies do not contain sensitive personal information, but they help make website usage more efficient and reliable.

3. Types of Cookies We Use

Essential Cookies
These cookies are necessary for the proper operation of the website and do not require user consent. They include session cookies, security cookies, and cookies required to complete purchases.

Functional Cookies
These cookies store user preferences to provide a more consistent and personalized browsing experience.

Performance Cookies
These cookies collect aggregated or anonymous information to help us analyze website performance and improve functionality.
Some performance cookies may require user consent depending on user settings.

Analytical Cookies
These cookies collect information about browsing behavior to improve website content and usability.
They are activated only with the user’s explicit consent.

4. Cookie Consent and Preference Management

When users first visit our website, they are presented with a notice allowing them to:

• Accept all cookies

• Reject non-essential cookies

• Customize cookie preferences

Users may update their cookie preferences at any time through browser settings or available website options.
Disabling certain cookie categories may limit some website features.

5. Third-Party Cookies

Some integrated services, such as analytics tools or embedded content, may place their own cookies on users’ devices.
These third parties operate independently and apply their own privacy and cookie policies.

6. Cookie Duration and Storage Periods

• Session cookies are automatically deleted when the browser is closed

• Persistent cookies remain stored on the device for a defined period or until manually removed

Storage durations are determined based on necessity and proportional use.

7. User Rights and Contact Information

Users may, at any time:

• Request information related to website browsing data

• Withdraw consent or request the removal of cookies

• Restrict or object to data processing where applicable

For questions related to cookies or data handling, please contact us using the information below:

Email: concierge@cottaupio.com
Phone: +65 (927) 99151
Address: APT BLK 689B CHOA CHU KANG DRIVE #04-310, SINGAPORE 682689, SINGAPORE
Customer Service Hours: Monday to Friday, 10:30 AM – 5:30 PM
Delivery Area: United States

We are committed to managing cookies in a transparent, responsible manner and ensuring users maintain meaningful control over their browsing data.