Sustainability Policy

1. Introduction

This Sustainability Policy reflects our commitment to responsible business practices that respect the environment, support people, and prioritize product quality.

We aim to operate transparently and responsibly, integrating sustainability considerations into daily operations and long-term decision-making.

2. Environmental Commitment

We place strong emphasis on environmental responsibility and actively implement measures to reduce the environmental impact of our operations, including:

• Use of recyclable or lower-impact materials whenever possible

• Optimization of logistics and fulfillment processes to reduce unnecessary emissions

• Efficient use of resources and continuous reduction of operational waste

All operational decisions are made with the goal of minimizing environmental impact while maintaining product quality and durability.

3. Social Responsibility

Sustainability also means respect for people.
We work only with partners who follow fair, safe, and transparent labor practices and respect worker rights throughout the supply chain.

We strive to promote ethical cooperation and responsible working conditions in all areas connected to our operations.

4. Product Quality and Longevity

We encourage responsible consumption by offering products designed for long-term use.
By selecting durable materials and production methods focused on longevity, we aim to extend product life cycles while balancing aesthetics, functionality, and environmental consideration.

5. Waste Management and Recycling

We support responsible material handling beyond the point of sale, including:

• Encouraging reuse and recycling of packaging materials

• Advising customers to dispose of materials according to local regulations

• Working with partners that apply responsible recovery and recycling practices

Our goal is to reduce environmental impact throughout the entire product lifecycle.

6. Partnerships and Continuous Improvement

We view sustainability as an ongoing process.
For this reason, we collaborate with partners who value environmental and social responsibility and regularly review internal processes to identify opportunities for improvement, waste reduction, and increased operational transparency.

7. Contact Information and Transparency

For additional information regarding our sustainability initiatives or related questions, please contact us using the information below:

Email: concierge@cottaupio.com
Phone: +65 (927) 99151
Address: APT BLK 689B CHOA CHU KANG DRIVE #04-310, SINGAPORE 682689, SINGAPORE
Customer Service Hours: Monday to Friday, 10:30 AM – 5:30 PM
Delivery Area: United States

We strive to maintain a balance between design, ethics, and responsibility, contributing to a more sustainable and transparent future.